Outage in School Cloud
Possible issue affecting video calls
Resolved MinorIncident Report
We've been notified by the underlying provider for video calls, Twilio, of an issue affecting a number of their services. At present, they advise they're "observing recovery" with services.
We have tested video calls and were able to successfully connect as normal, and we continue to monitor.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 4 years ago - at 03/28/2022 04:43PM
We've been notified by the underlying provider of video calls, Twilio, that the issue has been resolved.
MONITORING
almost 4 years ago - at 03/28/2022 04:32PM
We've been notified by the underlying provider for video calls, Twilio, of an issue affecting a number of their services. At present, they advise they're "observing recovery" with services.
We have tested video calls and were able to successfully connect as normal, and we continue to monitor.
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