Outage in SchooLinks

Classlink SSO Partial Outage

Resolved Major
July 30, 2024 - Started about 1 year ago
Official incident page

Incident Report

Classlink-initiated SSO requests from Classlink LaunchPad are currently failing. We're investigating this issue with ClassLink Partner Support Team. Until resolved, we encourage impacted users to use the Classlink SSO button from the SchooLinks login page located at: https://app.schoolinks.com/login/k12

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/31/2024 12:29AM

This incident has been resolved. SchooLinks ClassLink SSO flows (both SchooLinks initiated and Classlink initiated flows from LaunchPad) are fully operational

MONITORING about 1 year ago - at 07/30/2024 11:15PM

A solution has been successfully implemented. We're actively monitoring for errors

IDENTIFIED about 1 year ago - at 07/30/2024 08:57PM

We've identified the issue and actively working on a solution with Classlink Partner Support Team

INVESTIGATING about 1 year ago - at 07/30/2024 05:24PM

Classlink-initiated SSO requests from Classlink LaunchPad are currently failing. We're investigating this issue with ClassLink Partner Support Team. Until resolved, we encourage impacted users to use the Classlink SSO button from the SchooLinks login page located at: https://app.schoolinks.com/login/k12

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