Outage in Scout

Ingest delays

Resolved Major
May 21, 2025 - Started 12 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Scout Application Monitoring
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/23/2025 02:27AM

This incident has been resolved.

MONITORING 11 days ago - at 05/22/2025 09:05PM

Zookeeper corruption has been rooted out. Things appear healthier and catching up in all cases.

IDENTIFIED 11 days ago - at 05/22/2025 05:43PM

We are not to full resolution yet.

IDENTIFIED 12 days ago - at 05/22/2025 05:42AM

Throughput has improved although behavior of individual partitions remains a problem and is still causing delays in some cases.

IDENTIFIED 12 days ago - at 05/22/2025 02:13AM

It has been a long day with kafka. We continue to experience instability, causing lag and dropped payloads.

MONITORING 12 days ago - at 05/21/2025 04:13PM

An alternate approach has been applied, we are watching.

IDENTIFIED 12 days ago - at 05/21/2025 03:08PM

The initial fix was unsuccessful, certain accounts are now substantially delayed.

MONITORING 12 days ago - at 05/21/2025 02:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 05/21/2025 01:55PM

We are currently investigating this issue.

Latest Scout outages

Ingest delays - 8 days ago
Ingest delays - about 1 month ago
Ingest delays and performance degradation - about 2 months ago
Ingest Delays - 2 months ago
Ingest Delays - 2 months ago

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