Outage in Screencastify

Video Playback Errors on Watch Page

Resolved Minor
January 02, 2024 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Need to monitor Screencastify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Screencastify, and never miss an outage again.
Start Free Trial

Outage Details

We are aware some users are currently experiencing difficulties with video playback on the Watch Page, encountering either a grey screen or an error message. Our team has identified the root cause of this issue and is actively working on implementing a solution.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/03/2024 04:14AM

The team implemented a fix at 7:30pm PT / 9:30pm CT and this issue is considered resolved.
Please let us know if you continue to experience any issues by contacting our support team at support@screencastify.com.

We are so sorry for any inconvenience this issue may have caused you or your team.

IDENTIFIED about 1 year ago - at 01/02/2024 09:17PM

We are aware some users are currently experiencing difficulties with video playback on the Watch Page, encountering either a grey screen or an error message.

Our team has identified the root cause of this issue and is actively working on implementing a solution.

Latest Screencastify outages

SC-2 Oops Error - 6 months ago
Service Disruption - over 1 year ago
Service Interruption - over 1 year ago

Be the first to know when Screencastify and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook