Outage in Screencastify
Verification Email Delivery Issues
Minor
August 06, 2026 - Started 7 days ago
Official incident page
Official incident page
Incident Report
We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process.
Our Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account.
We will provide updates on this page as more information becomes available.
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 08/12/2026 06:28PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 08/06/2026 08:07PM
We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process.
Our Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account.
We will provide updates on this page as more information becomes available.
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