Outage in Second Life

Support Ticket Delays

Minor
October 29, 2024 - Started about 2 months ago
Official incident page

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Outage Details

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.
Components affected
Second Life Case Support
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 10/29/2024 02:18PM

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

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