Outage in Secureframe

Secureframe Agent unable to connect

Resolved Major
April 04, 2024 - Started 9 months ago - Lasted about 20 hours
Official incident page

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Outage Details

The Secureframe Agent is not connecting to internal services at this time. This renders Secureframe Agent unable to operate and/or report. We are working on remediation strategies at this time.
Components affected
Secureframe Agent
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/05/2024 05:42PM

This incident has been resolved. We are working on updating the Secureframe Agent to be less susceptible to service interruptions of this nature.

MONITORING 9 months ago - at 04/05/2024 05:21PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 04/04/2024 09:20PM

The Secureframe Agent is not connecting to internal services at this time. This renders Secureframe Agent unable to operate and/or report. We are working on remediation strategies at this time.

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