Outage in SecurityScorecard External

Custom Scorecards Scoring Issue

Resolved Minor
September 09, 2024 - Started about 1 year ago - Lasted about 20 hours
Official incident page

Incident Report

An issue has been identified within the measurement data used in the Custom Scorecards scoring calculation workflow. This issue is causing Custom Scorecard to display a score of 100 with no issue attached. We have implemented a fix and are currently re-scoring the Custom Scorecards.
Components affected
SecurityScorecard External Ratings Platform

Need to monitor SecurityScorecard External outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/10/2024 08:03AM

History data and Current data have been re-calculated using the fixed workflow. Data is now published on the platform. The issue is now considered resolved.

MONITORING about 1 year ago - at 09/09/2024 11:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 09/09/2024 02:57PM

The Scoring data has been re-calculated and is now published on the Platform. We are currently re-scoring the Custom Scorecards for the previous days in order to fix the History data.

IDENTIFIED about 1 year ago - at 09/09/2024 12:17PM

An issue has been identified within the measurement data used in the Custom Scorecards scoring calculation workflow. This issue is causing Custom Scorecard to display a score of 100 with no issue attached. We have implemented a fix and are currently re-scoring the Custom Scorecards.

Latest SecurityScorecard External outages

Some Platform Services Degraded Related to AWS Incident - 10 days ago
Issue Details Page Degraded - 8 months ago
Issue Details Page Degraded - 8 months ago
Some Platform Services Degraded with Potential Login Issues - 9 months ago
Report Generation Issue - 11 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook