Application Outage: Some Customers unable to access Sedna Multiple Clusters Affected

This incident has been resolved.

We are currently investigating reports of degraded performance affecting some users on the Sedna platform. Affected users may experience slowness when navigating Sedna.

Users are still able to log in and access the platform. Our engineering team is actively investigating the root cause as a priority.

We will provide further updates as our investigation progresses. We apologise for any inconvenience caused.

An application outage has been identified and is affecting some Sedna customers across infrastructure clusters. Affected users are unable to log into or access the platform. The issue is under investigation by engineering as an emergency.