Platform Performance issues: Some customers are experiencing platform slowness

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is currently being implemented. Sedna's Engineering team will continue to monitor the situation closely

We are currently investigating reports of degraded performance affecting some users on the Sedna platform. Affected users may experience slowness when navigating Sedna.

Users are still able to log in and access the platform. Our engineering team is actively investigating the root cause as a priority.

We will provide further updates as our investigation progresses. We apologise for any inconvenience caused.

We have identified the root cause of the issue and have implemented a fix.

Platform performance issues have been identified and are affecting some Sedna customers across different clusters. Affected users may experience slowness when accessing the platform.

The issue is under investigation by engineering as an emergency.