Outage in Segment

Salesforce Cloud Sources Issue

Resolved Minor
October 11, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Since 10/11 3am PT, Salesforce Cloud Source is experiencing failures due to issues with routine database version update. We have identified the issue and working towards resolving it. There will be no data loss, however users may experience delay in data warehouse sync.
Components affected
Segment Cloud Sources

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/11/2023 11:44AM

This incident has been resolved.

MONITORING about 2 years ago - at 10/11/2023 11:22AM

The fix has been deployed and we are monitoring the systems.

INVESTIGATING about 2 years ago - at 10/11/2023 11:02AM

Since 10/11 3am PT, Salesforce Cloud Source is experiencing failures due to issues with routine database version update. We have identified the issue and working towards resolving it. There will be no data loss, however users may experience delay in data warehouse sync.

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