Outage in Segment
Data Processing Delays
Resolved Minor
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Outage Details
We are currently investigating an issue with our data processing pipeline that is resulting in delays for our Engage services. We will update once we a remediation timeline is known.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/17/2023 12:28AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 10/16/2023 10:34PM
We are still processing backlogged events. Some real-time functionality has resumed, but some services may still be experiencing a delay in processing.
MONITORING
almost 2 years ago - at 10/16/2023 07:38PM
A fix has been implemented and we are monitoring the result. We have begun processing the backlog of data.
IDENTIFIED
almost 2 years ago - at 10/16/2023 07:16PM
We have identified an issue with our compute infrastructure that affected our data processing pipelines. At this point no data loss is expected to occur as we remediate the issue.
INVESTIGATING
almost 2 years ago - at 10/16/2023 06:30PM
We are currently investigating an issue with our data processing pipeline that is resulting in delays for our Engage services. We will update once we a remediation timeline is known.
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