Outage in Segment

Internal Error in Destination Function event delivery since 12/14

Resolved Minor
January 03, 2024 - Started almost 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Since 12/14, a small number of Destination Functions have errantly discarded data. The events will not have been delivered to their source and can be explored in Delivery Overview "filtered at destination" step as "internal" errors.
Components affected
Segment Data Processing Pipeline Segment Destinations
Latest Updates ( sorted recent to last )
RESOLVED almost 1 year ago - at 01/03/2024 08:58PM

We have resolved the issue for events being discarded due to an "Internal" error. Customers that have seen this error can request to have their data replayed by reaching out to Segment support.

MONITORING almost 1 year ago - at 01/03/2024 06:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 1 year ago - at 01/03/2024 05:32PM

Since 12/14, a small number of Destination Functions have errantly discarded data. The events will not have been delivered to their source and can be explored in Delivery Overview "filtered at destination" step as "internal" errors.

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