Outage in Segment
Delays in Engage Functionality
Resolved MajorIncident Report
We have observed an increase in latency within Engage and are currently investigating the issue. Audience, Computed Trait, and Journey updates may have been delayed by up to two hours.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/27/2025 03:11PM
This incident has been resolved.
MONITORING
10 months ago - at 06/27/2025 01:07PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 06/27/2025 12:21PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 06/27/2025 12:18PM
We have observed an increase in latency within Engage and are currently investigating the issue. Audience, Computed Trait, and Journey updates may have been delayed by up to two hours.
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