Outage in Segment
Intercom cloud sources failing to fetch data
Resolved MinorIncident Report
Segment is observing service unavailable error from intercom APIs.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 10/21/2025 12:31AM
Intercom cloud sources data fetching issues have been resolved. All services are now operating normally.
MONITORING
about 2 months ago - at 10/20/2025 01:52PM
Intercom EU cloud sources are now fully operational and data ingestion has been restored. All services are functioning normally
MONITORING
about 2 months ago - at 10/20/2025 12:00PM
We are monitoring the recovery of Intercom cloud sources after experiencing data fetching issues. Intercom has reported their services are recovering from the incident. We are closely watching data ingestion to ensure full restoration.
IDENTIFIED
about 2 months ago - at 10/20/2025 10:11AM
Segment is observing service unavailable error from intercom APIs.
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