Outage in Seismic

Issues with Search, Pages, and DocCenter Not Loading

Resolved Major

January 10, 2024 - Started about 2 years ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Seismic U.S. West 1 Seismic U.S. West 2 Seismic U.S. West 3 Seismic U.S. East 1 Seismic U.S. East 2 Seismic U.S. East 3 Seismic U.S. East 4 Seismic Canada Seismic U.K. Seismic E.U. Seismic Germany 1 Seismic Germany 2 Seismic Switzerland Seismic Australia

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/11/2024 07:01AM

This incident has been resolved.

MONITORING about 2 years ago - at 01/10/2024 05:14PM

Teams have deployed a fix for the issue and are currently validating results. Loading and search related issues are now resolved. Teams will be conducting a Root Cause Analysis (RCA).

IDENTIFIED about 2 years ago - at 01/10/2024 04:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 01/10/2024 04:43PM

Our Engineering Teams are investigating an issue with our Search and Discovery services. We'll provide additional information as soon as available.

INVESTIGATING about 2 years ago - at 01/10/2024 04:21PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 01/10/2024 04:14PM

We are currently investigating this issue.

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