Outage in Seismic

Liveinsights Data Delays

Resolved Major
April 12, 2024 - Started over 1 year ago - Lasted 20 days
Official incident page

Incident Report

We are experiencing delays in populating the recent LiveInsights data from April 11th. Data collected during this time is preserved but is not reflected in your dashboards.
Components affected
Seismic LiveInsights Seismic DIY Dashboards

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/02/2024 02:08AM

Liveinsights data has been refreshed across all geographic loctions.

MONITORING over 1 year ago - at 05/01/2024 04:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 04/30/2024 06:26AM

We intend to re-enable the flow of data effective May 1st for customers in North America and May 2nd for customers outside of North America. No action is required on your end, and once re-enabled, your dashboards will refresh automatically with complete data from April 11 through May 1.

IDENTIFIED over 1 year ago - at 04/15/2024 04:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 04/12/2024 09:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 04/12/2024 11:13AM

We are experiencing delays in populating the recent LiveInsights data from April 11th. Data collected during this time is preserved but is not reflected in your dashboards.

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