Outage in Seismic

Some Tenants Experiencing Login Page Error

Resolved Major
January 18, 2025 - Started about 2 months ago - Lasted about 21 hours
Official incident page

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Outage Details

Some users may be experiencing tenant login page error "System Internal Error - Unexpected error happened during your operation, please contact your administrator." We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/19/2025 12:46AM

This incident has been resolved.

MONITORING about 2 months ago - at 01/18/2025 05:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 01/18/2025 05:36AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 01/18/2025 03:57AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 01/18/2025 03:51AM

Some users may be experiencing tenant login page error "System Internal Error - Unexpected error happened during your operation, please contact your administrator." We are investigating the issue.

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