Seismic customers experienced video playback errors including "the video does not exist" messages due to issues with their video provider Vimeo's platform. The incident lasted 5.3 hours, during which some videos began recovering through Seismic's backup measures before Vimeo fully resolved the underlying platform issues. The service was restored and monitored to ensure complete recovery.
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Start Free TrialThis incident has been resolved.
Vimeo has recovered and we continue to monitor.
Vimeo has identified the issue and is implementing a fix.
Some videos beginning to recover through Seismic's backup measures. We continue to communicate with Vimeo on full recovery.
Vimeo, Seismic's video provider, is currently experiencing issues on their platform. Seismic is engaging with Vimeo to identify cause and resolution. https://status.vhx.tv/
We are currently investigating this issue.
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