Outage in Sekoia.io

FRA1 - Network issues

Resolved Minor
May 16, 2024 - Started 7 months ago - Lasted about 8 hours
Official incident page

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Outage Details

This incident is linked to the previous one. We still have some operations currently going on. Some errors are still present during these operations.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/16/2024 09:44PM

This incident has been resolved.

MONITORING 7 months ago - at 05/16/2024 05:06PM

We are mostly operational, we are still processing the lag of events that are still unprocessed.

MONITORING 7 months ago - at 05/16/2024 05:04PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 05/16/2024 04:27PM

All services are back since 17:45 CEST.
You may still experience some slowness and sporadic errors due to significant stress on our infrastructure, and important lag that we are catching up on many services.
We are monitoring closely.

MONITORING 7 months ago - at 05/16/2024 03:39PM

We just fixed some major network issues on our platform.
The platform is coming back again, we now are able to ingest events (It was down since ~15h30CEST)
We still have to mitigate some waves of connections to stabilize the platform, and to restart some services.
We'll come back to you soon once everything is back to normal

MONITORING 7 months ago - at 05/16/2024 01:54PM

We are aware that our operations are downing multiple services, including the whole app.sekoia.io website.
We are trying our hardest to solve it as fast as possible.
We'll keep you updated.

MONITORING 7 months ago - at 05/16/2024 01:38PM

This incident is linked to the previous one.
We still have some operations currently going on.
Some errors are still present during these operations.

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