Outage in Sekoia.io

[FRA1] Platform is down

Resolved Minor
June 03, 2024 - Started 7 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are facing a networking issue that is impacting all our services, including our app website, since around 12:38 CEST. We are investigating on the root cause and will keep you updated.
Components affected
Sekoia.io Ingestion Sekoia.io Search Sekoia.io Threat Intelligence for research & triage Sekoia.io TAXII consumption Sekoia.io MISP consumption Sekoia.io Detection Sekoia.io Enrichers Sekoia.io Hunting Sekoia.io Web application Sekoia.io Case management Sekoia.io Web application Sekoia.io Automation Sekoia.io Event storage Sekoia.io API consumption
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/03/2024 03:49PM

Our team has fixed the remaining error rates that we had, everything is back to normal since 16:02 CEST.

MONITORING 7 months ago - at 06/03/2024 01:57PM

We identified the culprit for the network instability that caused this incident. The situation is now stable and our team is working on a durable fix.

IDENTIFIED 7 months ago - at 06/03/2024 12:04PM

Many services are back to a stable state.
The ingestion is back to normal, but we are having troubles with our events processing downstream from it.
New events and alerts raising happen with some lag.
You may still encounter errors on some other services that are not yet stabilized.

IDENTIFIED 7 months ago - at 06/03/2024 11:18AM

We have identified the problem and were able to fix it. The website is back up since 13:12 CEST.
We are currently restarting some services, you may encounter regular errors.
Our team will gather detailed consequences and timings of this outage once the platform is fully stable.

INVESTIGATING 7 months ago - at 06/03/2024 10:47AM

We are facing a networking issue that is impacting all our services, including our app website, since around 12:38 CEST.
We are investigating on the root cause and will keep you updated.

Latest Sekoia.io outages

[MCO1] General performance issue - 2 days ago
Events analysis delay - 5 days ago
[FRA1] Search jobs temporary unavailability - 18 days ago
[MCO1] delay on event processing and indexing. - 24 days ago
[FRA1] Playbook runs incident - 25 days ago

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