Outage in Sekoia.io

[FRA1] internal network issues

Resolved Major
October 30, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of an ongoing incident on our platform since 12:15 CET, related to internal loadbalancers. This is impacting our whole platform. Our team is currently implementing a fix. We'll keep you updated
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/30/2024 03:37PM

We have fully caught up on alerts raising lag and everything is running and stable since.

MONITORING 3 months ago - at 10/30/2024 01:40PM

We noticed some impact on tag enrichment too, that have caused a lot of alerts to raise.
Everything is stable now, we are consuming lag on alerts raising.
ETA : ~1H

MONITORING 3 months ago - at 10/30/2024 12:20PM

A fix has been deployed at 12:58 CET.
Ingestion and event storage have not been impacted. We have not lost any event.
However, alerts raising tasks are delayed.
We are gradually consuming the lag, and we will give you an ETA soon.

IDENTIFIED 3 months ago - at 10/30/2024 11:56AM

We are aware of an ongoing incident on our platform since 12:15 CET, related to internal loadbalancers.
This is impacting our whole platform.
Our team is currently implementing a fix.
We'll keep you updated

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