Outage in Sellbrite
Sellbrite app - issues retrieving rates for shipping labels
Resolved Major
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Outage Details
Components affected
Sellbrite ShipEngineLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
We have confirmed that this issue was due to a recently-resolved incident with our label provider, ShipEngine, but are continuing to monitor for further issues.
We see that our label provider has implemented a fix and shipping labels can be purchased again. If you’re still seeing an issue please contact support.
We are currently investigating reports of multiple merchants receiving errors when attempting to retrieve rates and purchase shipping labels.
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