Outage in SendGrid
'Forgot password' option in the UI re-directs to login page
Resolved Minor
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Outage Details
Components affected
SendGrid WebsiteLatest Updates ( sorted recent to last )
Our engineers have monitored the fix and confirmed the issue with Password Reset on the SendGrid login page has been resolved. All services are now operating normally at this time.
If you encounter this issue, it is advisable to conduct a hard refresh on your browser prior to making any further attempts.
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Our engineers have identified the issue and are working toward a fix associated to this issue. We will provide another update in an hour or as soon as more information becomes available.
Starting around 1:30 am PST on 16-04-2024, our engineers began investigating an issue with forgot password option in the UI. Customers may not be able to reset their password while this incident is ongoing. We will provide another update in 1 hour or as soon as more information becomes available
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