Outage in SendGrid
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Resolved MinorIncident Report
Summary AI Generated
SMS delivery delays affected a subset of Twilio Short Codes sending to subscribers across multiple US carrier networks. The cause was identified and remediation was applied, with recovery observed approximately one hour later. The incident lasted around 3.2 hours before full resolution was confirmed.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 09/02/2026 02:22PM
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
MONITORING
about 19 hours ago - at 09/02/2026 12:20PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 20 hours ago - at 09/02/2026 11:13AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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