Outage in SendGrid
SMS Delivery Delays from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil
Resolved MinorIncident Report
Summary AI Generated
SMS delivery delays affected Twilio customers sending messages to Brisanet network subscribers in Brazil. The issue was identified and investigated over approximately one hour before a recovery was observed. The incident was fully resolved with SMS delivery to Brisanet subscribers returning to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 10/07/2026 01:02PM
The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.
MONITORING
about 12 hours ago - at 10/07/2026 12:25PM
We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 12 hours ago - at 10/07/2026 12:05PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 10/07/2026 12:04PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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