Outage in SendGrid
SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced a 7.5-hour incident where SMS and MMS delivery receipts to AT&T network subscribers in the United States were delayed. The cause was identified and addressed, with recovery observed before full resolution was confirmed. The incident was fully resolved with SMS and MMS delivery receipts returning to normal operation.
Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 10/07/2026 10:33PM
The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.
MONITORING
about 4 hours ago - at 10/07/2026 08:43PM
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 6 hours ago - at 10/07/2026 06:40PM
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 8 hours ago - at 10/07/2026 04:44PM
Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 9 hours ago - at 10/07/2026 03:41PM
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 10/07/2026 03:09PM
Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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