Outage in Sense Talent Labs

Increased Latency in Sense

Resolved Major

January 06, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Our team has received reports on being unable to log into the Sense webpage, or unable to navigate between pages intermittently for some users. We are actively investigating this issue and will provide updates as we receive them.

Components affected

Sense Talent Labs Messaging Chrome Extension Sense Talent Labs Web Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/06/2025 02:30PM

After monitoring, we have confirmed that we are seeing standard network traffic across Sense, and successful logins from all affected users.

If you believe you are still experiencing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new

MONITORING about 1 year ago - at 01/06/2025 02:05PM

Our team has identified and corrected the issue that was preventing some users from logging into Sense or navigating through pages. We are currently monitoring to ensure we don't see this recur, and will update here after seeing success across all users, or any other information we receive.

If you believe you are still experiencing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new

INVESTIGATING about 1 year ago - at 01/06/2025 01:50PM

Our team has received reports on being unable to log into the Sense webpage, or unable to navigate between pages intermittently for some users.

We are actively investigating this issue and will provide updates as we receive them.

Latest Sense Talent Labs outages

Messaging Delays - 5 days ago

Data Sync Errors for JobDiva customers - 27 days ago

Elevated API Errors and Increased Latency in Sense Meetings - about 1 month ago

EMEA Customers unable to send or receive SMS and WhatsApp Messages through Sense - about 1 month ago

Calendar getting disconnected - about 2 months ago

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