Outage in Sense Talent Labs

Increased Latency in Sense

Resolved Major
January 06, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team has received reports on being unable to log into the Sense webpage, or unable to navigate between pages intermittently for some users. We are actively investigating this issue and will provide updates as we receive them.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/06/2025 02:30PM

After monitoring, we have confirmed that we are seeing standard network traffic across Sense, and successful logins from all affected users.

If you believe you are still experiencing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new

MONITORING 2 months ago - at 01/06/2025 02:05PM

Our team has identified and corrected the issue that was preventing some users from logging into Sense or navigating through pages. We are currently monitoring to ensure we don't see this recur, and will update here after seeing success across all users, or any other information we receive.

If you believe you are still experiencing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new

INVESTIGATING 2 months ago - at 01/06/2025 01:50PM

Our team has received reports on being unable to log into the Sense webpage, or unable to navigate between pages intermittently for some users.

We are actively investigating this issue and will provide updates as we receive them.

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