Outage in Sense Talent Labs

Messaging Delays

Resolved Minor

March 24, 2026 - Started about 8 hours ago - Lasted about 6 hours
Official incident page

Incident Report

We have received reports of delays when Sending or Receiving messages in Sense for intermittent users. Our team is actively investigating this issue and we will provide updates as they are received.

Components affected

Sense Talent Labs SMS Delivery

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Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 03/24/2026 10:33PM

After monitoring we are seeing stability for all affected users, and messages being sent and received as expected. All queued broadcasts should update in the UI as sent as well.

If you believe you are still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review on a case by case basis.

MONITORING about 4 hours ago - at 03/24/2026 09:36PM

We have deployed a fix and are seeing performance improve for users. We are monitoring to ensure we continue to see this improvement for all users.

IDENTIFIED about 6 hours ago - at 03/24/2026 07:20PM

We have identified the issue causing delays in messaging as well as queueing broadcasts for some users. We are actively working on a fix and will provide updates as we receive them.

INVESTIGATING about 8 hours ago - at 03/24/2026 05:01PM

We have received reports of delays when Sending or Receiving messages in Sense for intermittent users. Our team is actively investigating this issue and we will provide updates as they are received.

Latest Sense Talent Labs outages

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Elevated API Errors and Increased Latency in Sense Meetings - 28 days ago

EMEA Customers unable to send or receive SMS and WhatsApp Messages through Sense - about 1 month ago

Calendar getting disconnected - about 2 months ago

Message failure due to Verizon Outage - 2 months ago

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