Outage in SentinelOne

US-EAST-01 Consoles

Resolved Major
December 04, 2025 - Started 14 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some customers may be experiencing slower than normal performance when accessing the management console. We are investigating the cause of this degradation and working to restore full performance as quickly as possible. Thank you for your patience.
Components affected
SentinelOne USA (NA1)

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 12/04/2025 10:32AM

All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

MONITORING 14 days ago - at 12/04/2025 10:01AM

A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.

IDENTIFIED 14 days ago - at 12/04/2025 09:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 12/04/2025 09:30AM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 12/04/2025 08:31AM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 12/04/2025 08:30AM

Some customers may be experiencing slower than normal performance when accessing the management console. We are investigating the cause of this degradation and working to restore full performance as quickly as possible. Thank you for your patience.

Latest SentinelOne outages

[EU1] intermittent console log in errors - 2 days ago
[NA1] Degraded Performance on SOC - 5 days ago

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