SentinelOne experienced delayed data ingestion for 1.1 hours, causing customers to see delays in security event data, asset inventories, and alerts appearing in their consoles. The engineering team investigated the issue, applied a fix, and monitored system performance before confirming full restoration of all services.
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
We are continuing to investigate this issue.
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
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