SentinelOne experienced delayed data ingestion affecting customers in the Germany (EU1) region for 54 minutes, causing delays in the appearance of security event data, asset inventories, and alerts within user consoles. The engineering team applied a fix and monitored system performance before confirming full restoration of all services.
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All services have been fully restored, and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
To be updated
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
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