SentinelOne experienced a major incident affecting data ingestion in the Singapore (AP1) region, causing delays in security event data, asset inventories, and alerts appearing in customer consoles. The engineering team identified the underlying issue and implemented a fix to restore normal data flow. The incident was fully resolved after 1.5 hours with all systems validated as functioning normally.
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All services have been fully restored, and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
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