Outage in SentinelOne
[EU1, NA1] - Multiple Consoles Inaccessible
Resolved MajorIncident Report
Summary AI Generated
SentinelOne experienced a major outage lasting approximately 5.4 hours on July 12, 2026, during which consoles in the NA1 (USA) and EU1 (Germany) regions were inaccessible. The root cause was identified during the incident, and engineering teams worked to implement a fix. All services were fully restored and validated by 16:58 UTC.
We are aware of the ongoing service interruption and are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
Components affected
SentinelOne USA (NA1) SentinelOne Germany (EU1) SentinelOne Germany (EU1) SentinelOne USA (NA1) SentinelOne USA (NA1) SentinelOne Germany (EU1) SentinelOne Germany (EU1) SentinelOne USA (NA1) SentinelOne Germany (EU1) SentinelOne USA (NA1) SentinelOne Germany (EU1) SentinelOne USA (NA1)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/12/2026 04:58PM
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
IDENTIFIED
6 days ago - at 07/12/2026 02:37PM
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
INVESTIGATING
6 days ago - at 07/12/2026 12:00PM
We are aware of the ongoing service interruption during which time your console may be inaccessible. We are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
INVESTIGATING
6 days ago - at 07/12/2026 11:36AM
We are aware of the ongoing service interruption and are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
Latest SentinelOne outages
[AP1] - Delayed Data Ingestion - about 1 month ago
[EU1] - Delayed Data Ingestion - about 2 months ago
[NA1] Service Interruption - 2 months ago
[EU1] Delayed Data Ingestion - 3 months ago
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