Outage in Sequence

Invoice Finalization Issues

Resolved Minor

February 14, 2025 - Started 26 days ago - Lasted 7 days
Official incident page

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Outage Details

We're looking into an issue around invoice finalization. We're disabling bulk actions in the mean time

Components affected

Sequence Dashboard

Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 02/21/2025 05:35PM

This incident has been resolved.

IDENTIFIED 26 days ago - at 02/14/2025 05:27PM

We've identified affected customers, and have reached out as needed

INVESTIGATING 26 days ago - at 02/14/2025 03:21PM

We're looking into an issue around invoice finalization. We're disabling bulk actions in the mean time

Latest Sequence outages

Zero totals on finalised and void credit notes - 15 days ago

Bulk Invoice Recalculation - about 1 month ago

Issue affecting Xero and Hubspot links - 4 months ago

Issue affecting billing schedules - 4 months ago

Issue affecting customers and integrations - 4 months ago

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