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This incident has been resolved. All services are working as expected. Again, we apologize for any inconvenience and will continue to monitor to ensure any future issues are dispatched quickly.
Though our Cloud hosting partner continues to experience network connectivity issues, the mitigations we have put in place are working and system performance has returned to normal. We will continue to monitor while our hosting partner brings their network issue to a complete remediation. We apologize for the inconvenience and appreciate your patience through this incident.
Our cloud service provider is currently experiencing a widespread network outage, which is causing issues on our platform. We're working with them to restore services as quickly as possible.
We are aware of and addressing an issue affecting the ServiceChannel platform. We will provide an update shortly.
We are actively investigating degraded system performance. An update will be provided shortly. Thank you for your patience.
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