Outage in ServiceChannel

Slowness seen in work order notes

Resolved Major
August 07, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
ServiceChannel Work Order Manager
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/07/2025 01:04PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 08/07/2025 11:44AM

We are currently investigating this issue.

Latest ServiceChannel outages

proposal screen not loading - 26 days ago
Slowness seen in work order notes - about 1 month ago
ServiceChannel - Fixxbook Provider search - about 1 month ago
System Outage Phone inbound / Five9 - about 1 month ago
Looker Performance Degradation & interrupted service - about 2 months ago

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