Outage in ServiceChannel

Work Orders issue - displaying inconsistent results

Resolved Major
September 25, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
ServiceChannel Work Order Manager

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/25/2025 05:22PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 09/25/2025 04:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 09/25/2025 02:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/25/2025 01:07PM

We are currently investigating this issue.

Latest ServiceChannel outages

Issues with work order notes - about 2 months ago
Work Orders issue - about 2 months ago

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