Outage in ServiceChannel
System Outage Phone inbound / Five9
Resolved Major
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Outage Details
The ServiceChannel SRE team is currently investigating an issue affecting the ServiceChannel platform. We will provide an ETA shortly. Thank you for your patience.
Components affected
ServiceChannel Phone - InboundLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/05/2025 08:36PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 08/05/2025 08:11PM
We are currently working with our Carrier to resolve inbound call issues at our Service Center.
INVESTIGATING
4 days ago - at 08/05/2025 08:10PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 08/05/2025 08:09PM
The ServiceChannel SRE team is currently investigating an issue affecting the ServiceChannel platform. We will provide an ETA shortly. Thank you for your patience.
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