Outage in ServiceChannel

Reported Issues with Cloud Services Provider Affecting Services

Resolved Minor
October 20, 2025 - Started 25 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing disruptions due to reported issues with one of our cloud services providers. This may affect certain functionalities, including email delivery and related services. Our team is closely monitoring the situation and working with the provider to mitigate the impact and restore normal operations as soon as possible. We will continue to post updates here as more information becomes available.

Need to monitor ServiceChannel outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/20/2025 11:36AM

This incident has been resolved.

MONITORING 25 days ago - at 10/20/2025 10:37AM

Services have recovered following earlier issues with one of our cloud services providers. All affected functionalities, including email delivery, are now operating normally.

We continue to closely monitor system performance to ensure full stability and resolution.

INVESTIGATING 25 days ago - at 10/20/2025 09:53AM

We are currently experiencing disruptions due to reported issues with one of our cloud services providers. This may affect certain functionalities, including email delivery and related services.
Our team is closely monitoring the situation and working with the provider to mitigate the impact and restore normal operations as soon as possible.
We will continue to post updates here as more information becomes available.

Latest ServiceChannel outages

Issues with work order notes - about 2 months ago
Work Orders issue - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook