Outage in ServiceChannel
Increase in errors submitting proposals
Resolved MinorIncident Report
Summary AI Generated
ServiceChannel experienced an increase in errors preventing some Providers from submitting proposals through the Proposal Manager component. The issue was investigated and a fix was implemented, with the incident resolved after 1.4 hours of monitoring to ensure the solution was effective.
We are investigating an increase in errors when some Providers are submitting proposals.
Components affected
ServiceChannel Proposal ManagerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 05/27/2026 09:58PM
This incident has been resolved.
MONITORING
about 13 hours ago - at 05/27/2026 09:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 14 hours ago - at 05/27/2026 08:37PM
We are investigating an increase in errors when some Providers are submitting proposals.
Latest ServiceChannel outages
Increased Latency impacting Dashboard services - about 1 month ago
Degraded Performance with Universal Connector - about 2 months ago
Errors connecting to Service Channel Platform - 3 months ago
Error while creating invoices - 6 months ago
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