Outage in ServiceMax

FieldFX Service Disruption to Mobile, Reporting, FX Reports, and Custom Editors

Resolved Major
August 29, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an issue with FieldFX, which includes Mobile, Reporting, FX Reports, and Custom Editors. Our engineering/development team is investigating the issue and an update will be provided when we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/29/2024 08:08PM

All FieldFX services are operational again. A Root Cause Analysis (RCA) will be published once we have gathered all the facts.

INVESTIGATING over 1 year ago - at 08/29/2024 06:45PM

We are experiencing an issue with FieldFX, which includes Mobile, Reporting, FX Reports, and Custom Editors. Our engineering/development team is investigating the issue and an update will be provided when we have more information.

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