Outage in ServiceMax

Sync Gateway Service Issue

Resolved Minor
September 08, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing an intermittent issue with Sync Gateway service in US region. Our engineering team is investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/08/2025 10:04AM

Sync gateway service is fully operational. This incident has been resolved.

MONITORING 4 months ago - at 09/08/2025 09:42AM

The Sync Gateway service issue has been addressed and we will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 09/08/2025 08:16AM

We are experiencing an intermittent issue with Sync Gateway service in US region. Our engineering team is investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.

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