Outage in ServiceTitan

Third Party CDN Issues causing ServiceTitan Performance Issues

Resolved Minor
September 02, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We’re actively working with our third-party provider to resolve a Content Delivery Network (CDN) issue affecting performance for some users in California, Oregon, and Arkansas. We’ll share another update as soon as we have more information from the provider. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/02/2025 08:41PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/02/2025 06:28PM

Our third-party provider has implemented a fix and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/02/2025 05:04PM

We’re actively working with our third-party provider to resolve a Content Delivery Network (CDN) issue affecting performance for some users in California, Oregon, and Arkansas. We’ll share another update as soon as we have more information from the provider. Thank you for your patience and understanding.

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