Outage in ServiceTitan

Enterprise Hub/Login Issues

Resolved Major

October 09, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are actively investigating an issue impacting Enterprise Hub, and possibly Contact Center Pro and general login. For users who are already logged in, we recommend staying logged in and not logging out. We greatly appreciate your patience & understanding as we work towards a resolution.

Components affected

ServiceTitan General Site Performance

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 10/10/2026 01:38AM

The issue has been fully resolved, and all systems are operating normally.

We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

MONITORING about 1 month ago - at 10/10/2026 12:40AM

We have deployed a fix for the issue impacting Enterprise Hub and ServiceTitan Office, and are currently monitoring the system to ensure full recovery.

We greatly appreciate your continued patience & understanding.

INVESTIGATING about 1 month ago - at 10/10/2026 12:28AM

We are actively investigating an issue impacting Enterprise Hub, and possibly Contact Center Pro and general login. For users who are already logged in, we recommend staying logged in and not logging out.

We greatly appreciate your patience & understanding as we work towards a resolution.

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