Outage in ServiceTitan

Inbound SMS - Delays in processing

Minor
September 03, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

We are currently experiencing issues with inbound sms processing, so ServiceTitan users may experience delays in receiving the sms. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Components affected
ServiceTitan SMS / Texting
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 hours ago - at 09/03/2025 03:03PM

We are currently experiencing issues with inbound sms processing, so ServiceTitan users may experience delays in receiving the sms. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!

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