Outage in ServiceTitan

Investigation of multiple components

Resolved Minor
September 03, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating a variety of reported issues such as SMS failures, financing, estimates and invoices and have several of our engineers actively looking into resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Components affected
ServiceTitan General Site Performance ServiceTitan General Site Functionality ServiceTitan SMS / Texting

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/03/2025 07:14PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/03/2025 06:51PM

Our engineers believe that they have fixed the underlying cause of our various issues and are currently monitoring for further recurrences. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

INVESTIGATING about 2 months ago - at 09/03/2025 04:01PM

We are investigating a variety of reported issues such as SMS failures, financing, estimates and invoices and have several of our engineers actively looking into resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!

Latest ServiceTitan outages

Contact Center Pro - Intermittent issues affecting Voice Agent calls - 5 days ago
Payment Processing Issues - 28 days ago
Intermittent Inbound SMS Failures - about 1 month ago
Inbound SMS - Delays in processing - about 2 months ago
Third Party CDN Issues causing ServiceTitan Performance Issues - about 2 months ago

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