Outage in ServiceTitan

Intermittent Inbound SMS Failures

Resolved Minor
September 10, 2025 - Started 13 days ago - Lasted about 6 hours
Official incident page

Need to monitor ServiceTitan outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ServiceTitan, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing minimal issues with inbound SMS, some ServiceTitan users may not be receiving inbound SMS to local numbers. SMS to toll-free numbers are unaffected. Our SMS provider is currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Components affected
ServiceTitan SMS / Texting
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 09/11/2025 02:23AM

This incident has been resolved.

MONITORING 13 days ago - at 09/10/2025 11:47PM

Our provider is observing expected inbound messaging behavior, and is monitoring for stability. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

IDENTIFIED 13 days ago - at 09/10/2025 09:43PM

Our provider has identified the cause and is working on a resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!

INVESTIGATING 13 days ago - at 09/10/2025 08:32PM

We are currently experiencing minimal issues with inbound SMS, some ServiceTitan users may not be receiving inbound SMS to local numbers. SMS to toll-free numbers are unaffected. Our SMS provider is currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!

Latest ServiceTitan outages

Investigation of multiple components - 20 days ago
Inbound SMS - Delays in processing - 20 days ago
Third Party CDN Issues causing ServiceTitan Performance Issues - 21 days ago
CCPro Issues - about 1 month ago
Contact Center Pro Issues - about 1 month ago

Be the first to know when ServiceTitan and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4480 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook