Outage in ServiceTitan
Virtual Voice Agents Performance Degradation
Resolved MajorIncident Report
CCPro Customers may be experiencing an issue where Virtual Agents are dropping calls. Our team is actively engaged and investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/20/2026 03:26PM
The issue impacting Virtual Voice Agents has been fully resolved by our third-party provider, and all systems are operating normally. We sincerely apologize for the disruption and thank you for your patience today.
INVESTIGATING
about 1 month ago - at 03/20/2026 02:28PM
CCPro Customers may be experiencing an issue where Virtual Agents are dropping calls. Our team is actively engaged and investigating the issue.
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