Outage in ServiceTitan
Call Bubble Issues
Resolved MinorIncident Report
We are currently investigating an issue with a 3rd party service provider that is impacting call bubbles.
Users may be receiving calls where call bubbles are not populating. Please refresh if this issue occurs. After the call is complete if the call bubble does not disappear, please attempt a refresh as well.
We greatly appreciate your patience as we work with our partner to resolve this.
Components affected
ServiceTitan General Site PerformanceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/01/2026 12:21AM
The issue impacting call bubbles has been fully resolved, and all systems are operating normally.
We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
MONITORING
about 1 month ago - at 07/01/2026 12:05AM
We have tested and confirmed that call bubbles are now functioning normally. We are actively monitoring the situation to ensure full stability.
Thank you for your understanding & support.
INVESTIGATING
about 1 month ago - at 06/30/2026 11:53PM
We are currently investigating an issue with a 3rd party service provider that is impacting call bubbles.
Users may be receiving calls where call bubbles are not populating. Please refresh if this issue occurs. After the call is complete if the call bubble does not disappear, please attempt a refresh as well.
We greatly appreciate your patience as we work with our partner to resolve this.
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